Selasa, 28 Mei 2013

COMPLAINING LATTER

Diamond Watch Corporation
Jln. Tebet Raya No. 78, Tebet Raya 18797
Jakarta Selatan, Indonesia

                                                                                                                                                                    Marcury Tya
                                                                                                                                                    General Manager
                PT. Diamond Watch
Jakarta Selatan
May 28, 2013   

Karina Putri
The Manager of
PT. Cermin Makmur  
P.O BOX 211121
Denpasar, Bali
Indonesia  

Dear Mrs. Karina Putri,

We have ordered 50 glasses on May 25th 2013. And I have received that yesterday on 26th 2013. I regret that all of the glasses were broken.

The package containing the glasses was looked good, but when it was unpacking, all of the glasses were broken.

I’m very disappointed because this case.

To resolve the problem, I would appreciate your action to exchange the glasses or give back our money. I have enclosed the copy of buyer document, and guarantees.

I look forward to your reply and solution for my problem until 25th of June 2013. Please contact me at the above address or by phone (08999-xxxx)

Sincerely,
Ms. Marcury Tya


         

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