COMPLAINING LATTER

Diamond Watch Corporation

Jln. Tebet Raya No. 78, Tebet Raya 18797

Jakarta Selatan, Indonesia

                                                                                                                                                                    Marcury Tya

                                                                                                                                                    General Manager

                PT. Diamond Watch

Jakarta Selatan

May 28, 2013   

Karina Putri

The Manager of

PT. Cermin Makmur  

P.O BOX 211121

Denpasar, Bali

Indonesia  

Dear Mrs. Karina Putri,

We have ordered 50 glasses on May 25^th 2013. And I have received that yesterday on 26^th 2013. I regret that all of the glasses were broken.

The package containing the glasses was looked good, but when it was unpacking, all of the glasses were broken.

I’m very disappointed because this case.

To resolve the problem, I would appreciate your action to exchange the glasses or give back our money. I have enclosed the copy of buyer document, and guarantees.

I look forward to your reply and solution for my problem until 25^th of June 2013. Please contact me at the above address or by phone (08999-xxxx)

Sincerely,

Ms. Marcury Tya